Google Chrome is the most popular and most used web browser right now as it is extremely fast and has a user interface. Also, it is available for wide range of platform including Android, iOS, Windows, macOS, Linux, etc. It provides many features to the users compared to other browser.
Google Chrome is very stable and reliable browser but that doesn’t mean it is bug free. Hence, sometimes the browser won’t responds and freezes preventing the users from connecting to the internet. There are multiple reasons behind the “Chrome is Not Responding” error message like corrupted files, outdated operating system, incompatible version, due to third party application, etc. 

How to Fix Google Chrome is Not Responding on Windows 10?

Below are the some of the best troubleshooting methods that we would suggest to fix Chrome is Not Responding message in Windows 10. Now, let’s see how to actually apply the solution. 

Updating Google Chrome Browser

The error message is often seen in those system using outdated version of chrome. Thus it is foremost job to update the chrome to the latest version before trying any other methods. In order to update the chrome browser, select the three vertical dots on the top right corner of the browser then navigate to Help and About Google Chrome

google chrome setting
Then Chrome will automatically update to its latest version which is likely to fix the problem existing in the browser.
google chrome update

Adding Google Chrome to firewall exception list

When the web browser is blocked by the firewall the error is likely to immerse. Firewall is designed to restrict internet access to certain apps and you should make sure that everything is working properly. Therefore, Chrome needs to be added in Firewall exception list.
Step 1: Open search menu and search for Windows Defender Firewall and hit enter. 

windows defender firewall
Step 2: Then the firewall windows will pop up. Click on “Allow an app or feature through Windows Defender Firewall”. 

windows defender firewall
Step 3: Navigate through “Change Setting” and “Allow another app”. 

allow app on firewall
Step 4: Select Google Chrome, click on Add and then OK.
Now all you need to do is restart your computer and the Chrome’s message will be fixed. 

Clearing DNS cache

Sometimes corrupted and outdated DNS cache may also lead to this problem. In this method we will be clearing DNS cache to fix the problem by running few commands.
Step 1: Right click on the start menu or press Win + X and select Window PowerShell (Admin).
Step 2: On the PowerShell window enter the following commands.
ipconfig /flushdns
netsh winsock reset

Running SFC scan

Repairing corrupted files also solves the issue. In order to repair the file corruption you should run an SFC scan. We will follow the following the steps to run SFC scan.
Step 1: Run PowerShell as an administrator.
Step 2: After the PowerShell windows pops up enter sfc /scannow and press Enter.
Step 3: SFC scan will start. It will take some time so don’t interrupt it.
After process is completed, check if the problem exists and if the issue persist then try running DISM scan. For doing this once again start PowerShell and run DISM / Online /Cleanup-image /RestoreHealth command. 

Clearing the cache, cookies and history.

If cache is corrupted, it might trigger many problem in the browser. Thus, you should clean your cache by following these simple steps.
Step 1: Open Google Chrome settingfrom the menu

chrome setting
Step 2: Scroll all the way down to the Privacy and Security setting

google chrome privacy and security
Step 3: Then click Clear browsing data.
Step 4: Choose time range to All time and select Clear data

google chrome clear browsing datas

Reset Google Chrome

If the problem still exists even after performing all these solution you might want to reset chrome to its default. 
Step 1: Navigate to Settingthrough menu

setting chrome
Step 2: Click on Advanceafter scrolling all the way down.
Step 4: In Reset and clean up section click on Reset Setting to their original defaults.
google chrome reset and cleanup

Step 5: Confirm by clicking on Reset Setting button.

google chrome reset setting
Hope this article was helpful and solved “Google Chrome Not Responding” error message. If this solved your issues share it with your friends also.


Please enter your comment!
Please enter your name here